Demonstration concept
service
NOVA SERVICE
A precise equipment touchpoint routes users to instructions, warranty and support.
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Touch or scan
KORILO
Welcome to
NOVA SERVICE
Choose what you need.
Open instructions→
View warranty→
Book service→
Demonstration concept
Problem to organise
Documentation and service contact are separated from the equipment they describe.
Physical placement
Service at the equipment, a warranty card and a counter point.
Customer flow
From the touchpoint to the right action.
01
Instructions
02
Warranty
03
Issue report
04
Maintenance date
05
Installer contact
Products in this concept
NOVA SERVICE / KORILO
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Touch or scan
KORILO Service
Equipment and workshop
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Touch or scan
KORILO Counter
Counter and reception
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Touch or scan
KORILO Door
Door and window